Privacy Policy for ARS Repair and Installation Inc. – Orlando Location

Last updated: October 24, 2025

This Privacy Policy explains how ARS Repair and Installation Inc. (“ARS,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained through the website orlandoappliancesrepair.com (the “Site”) and related services offered to customers in and around Orlando, Florida. By visiting the Site or submitting your information, you agree to the practices described below.

1. Information We Collect

1.1 Information You Provide

When you contact us, request a quote, or book a service, we may collect the following information:

• Name
• Email address
• Phone number (including mobile)
• Service address or general location
• Appliance details and service notes
• Preferred appointment date and time

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect information such as your IP address, browser type, operating system, referring URLs, and pages visited. We use this data to analyze performance and enhance the Site’s usability.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve functionality and analyze traffic. You can disable cookies through your browser settings; however, some parts of the Site may not function properly.

2. How We Use Your Information

• To process service inquiries, bookings, and quotes.
• To deliver and manage appliance repair and installation services.
• To communicate regarding appointments, updates, or customer support.
• To improve our Site, marketing, and customer experience.
• To send limited promotional communications if you have opted in.
• To comply with legal requirements and protect against fraud or misuse.

3. SMS/Text Message Communications

We may use text messages to confirm appointments, provide service reminders, or send occasional promotional offers.

3.1 Consent

By providing your mobile number and explicitly opting in, you consent to receive SMS/text messages from ARS related to your service or inquiries. Consent is not a condition of purchase or service. We comply with the Telephone Consumer Protection Act (TCPA) and applicable Florida regulations.

3.2 Opt-Out and Help

• To stop receiving messages, reply STOP at any time.
• For assistance, reply HELP or contact us using the information below.
• Message and data rates may apply. Carriers are not responsible for delayed or undelivered messages.

4. Sharing and Disclosure

We do not sell or rent personal information. We may share information in the following limited circumstances:

• Service Providers: With vendors assisting us in scheduling, hosting, analytics, or communication. They are bound by confidentiality agreements.
• Legal Obligations: If required by law or to protect our rights, property, or safety.
• Business Transfers: In case of a merger, sale, or acquisition, data may be transferred under appropriate safeguards.

5. Data Security and Retention

We employ physical, administrative, and technical measures to safeguard your personal information. Although we strive to use commercially acceptable means to protect data, no transmission or storage system is completely secure. We retain information only as long as needed to fulfill service and legal obligations, after which it is securely deleted or anonymized.

6. Your Rights

You may request access to or correction of your personal information, or withdraw consent for marketing communications, by contacting us directly. We will respond within a reasonable timeframe consistent with applicable U.S. law.

7. Data Storage and Location

Information collected through this Site is stored on secure servers located in the United States. If data is transferred to another jurisdiction for processing, it remains protected by contractual and technical safeguards consistent with U.S. standards.

8. Children’s Privacy

Our Site and services are intended for adults 18 and older. We do not knowingly collect information from minors. If you believe a child has provided personal data, please contact us so we can remove it.

9. Cookies and Third-Party Links

The Site may include links to external websites. We are not responsible for the content or privacy practices of such third parties. We encourage you to review their privacy policies before submitting any personal information.

10. Do Not Track Signals & Online Advertising

Our Site may use analytics and limited advertising tools. At this time, we do not respond to browser “Do Not Track” signals. You may opt out of many interest-based advertising programs via the Network Advertising Initiative or the Digital Advertising Alliance.

11. Data Breach Notification

If a security breach results in the unauthorized access or disclosure of personal information that could cause harm, we will notify affected individuals and relevant authorities as required by the Florida Information Protection Act (FIPA) (Fla. Stat. § 501.171). We will take immediate steps to contain the incident and prevent recurrence.

12. Privacy Requests

To request access to, correction of, or deletion of your personal information, or to ask questions about how we handle your data, please contact us using the details below. We will verify your identity before processing any request.

13. Changes to This Policy

We may update this Policy periodically. The “Last updated” date will reflect the latest revision. Continued use of the Site or our services indicates acceptance of the updated Policy.

14. Contact Information